An original Invoice is required for Product Exchange.
Products should be exchanged in the state it was sold. It should have the complete original packing and the entire contents of the package.
Products used would not be exchanged.
Exchange is only possible from the same category.
After 14 days, 15% of the amount will be deducted.
In case of a size issue, customers may exchange their HOB and HOOD without deduction for 2 months.
No exchange is possible after 2 months.
Items on promotion cannot be exchanged.
Items purchased at the invoice price, which go later on promotion, will be exchanged at current prices.
Note: The company has complete authority to change the above policies at any time.
To start a return, you can contact us at firstname.lastname@example.org Branch. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.