Terms of service

Welcome to Japan Electronics, your trusted destination for high-quality household appliances. As a leading retailer, we specialize in offering a wide range of reliable home appliances including LED TVs, refrigerators, air conditioners, washing machines, kitchen hoods, hobs, microwaves, and more — all from trusted brands.

Acceptance of Terms

You accept these terms and conditions using our website or mobile app or purchasing at our offline store. Do not use our services if you disagree with these terms and conditions.

Products and Pricing

We sell a variety of home appliances. Prices and product details are possible to change without notification. We take reasonable steps to guarantee that the product information is accurate.

Prices displayed include applicable taxes unless otherwise stated.

Orders and Payment

  • You agree to pay the claimed price, relevant taxes, and shipping costs by placing an order.
  • Cash, credit/debit cards, and Internet payment methods are acceptable.
  • Orders are dependent on availability. Any order can be canceled or rejected by us at anytime and for any reason.

Shipping and Delivery

  • We will deliver the product to your provided address within the specified period. However, unexpected circumstances can cause delays.
  • Shipping charges and estimated delivery times will be provided during checkout.

Warranty and Repairs

A manufacturer's warranty could be included with certain products. Please review the warranty details included with the item.

Please contact our customer service department for help with warranty claims or repairs.

Payment Gateway Security

  • We use secure third-party payment gateways for all online transactions.

  • Your payment data is encrypted and processed securely — we do not store full card details on our servers.

  • Our payment partners follow PCI-DSS standards to protect your financial information.

Intellectual Property

All text, graphics, and logos on our website and mobile app are the sole property of JAPAN ELECTRONICS and are covered by copyright and trademark laws.

Contact Information

For inquiries, complaints, or customer support, please get in touch with us at 03041111984.

Note: The company has complete authority to change the above policies at any time.

Contact Information

For inquiries, support, or complaints:
📞 Complaint: 0304-1111984
📧 Email: info@japanelectronics.pk